This SOP standardizes how the salon is opened each day so the space is clean, sanitized, stocked, and ready before the first guest arrives. A reliable opening routine protects sanitation compliance and delivers a consistent first impression.
Adapt the tasks to your salon layout, services, and POS system. Copy, print, or customize it in the generator.
Purpose
To ensure the salon opens clean, safe, compliant, and fully ready for guests every business day.
Scope
Applies to the opening team, including stylists, front-desk staff, and the manager on duty.
Responsibilities
- Opening Team: Completes the opening checklist before the first appointment.
- Front Desk: Prepares the POS, confirms the schedule, and manages check-in readiness.
- Manager on Duty: Reviews completed checklists and resolves any issues.
Step-by-Step Procedure
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1. Unlock & power up
- Disarm the alarm, unlock, and turn on lights, HVAC, and music.
- Power up the POS, booking system, and phones; disable the after-hours message.
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2. Sanitation & stations
- Confirm tools were disinfected and stored properly from the prior night.
- Set up each station with clean linens, disinfected implements, and stocked supplies.
- Refill disinfectant containers and check sanitizer concentrations.
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3. Front-of-house readiness
- Tidy reception, restrooms, and retail displays.
- Set up the cash drawer/float and reconcile the starting balance.
- Review the day's schedule and note any special requests or new clients.
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4. Pre-service checks
- Verify hot water, towel warmer, and equipment are functioning.
- Confirm PPE and first-aid supplies are available.
- Hold a brief team huddle to assign coverage and review the day.
Checklist Version
- Alarm disarmed and salon unlocked
- Lights, HVAC, and systems powered on
- Stations set with clean linens and disinfected tools
- Disinfectant refilled and concentration checked
- Reception, restrooms, and retail tidy
- Cash drawer set and reconciled
- Schedule reviewed and team huddle held